Are you driven to provide solutions that benefit customers and contact centre employees alike? Are you  an analytical, detail oriented and goal focussed individual with a history of success in Contact Centre WFM? We have positions  available no matter where you are in your career, from analyst to Director – just so long as you are ready to make a difference.


Are you a living success story in the field of customer service and contact center management? Are you a true champion of the customer, while still possessing a keen business acumen? To take your career and the world of customer service to the next level come and join Optima WFM.

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