Are you driven to provide solutions that benefit customers and contact centre employees alike? Are you  an analytical, detail oriented and goal focussed individual with a history of success in Contact Centre WFM? We have positions  available no matter where you are in your career, from analyst to Director Рjust so long as you are ready to make a difference.


Are you a living success story in the field of customer service and contact center management? Are you a true champion of the customer, while still possessing a keen business acumen? To take your career and the world of customer service to the next level come and join Optima WFM.

Fill-up an application form